There are Digital Heroes all around us. You can find them at desks and boardrooms, loading docks and data centres. These people from all levels in the business, have taken a chance on an idea of how to do something better through digitising and automating their daily work processes. They are champions of change, with amazing results. Sounds pretty good, right?
So, what does it take for someone like you, to be the champion of change in your business? How do you become a Digital Hero?
The answer’s a mix of who and how.
WHO: Let’s start with the who; the basic hero attributes.
Psychologists Scott Allison and George Goethals do a lot of research about heroes and they have come up with The Great Eight Traits. Heroes are smart, strong, caring, reliable, resilient, selfless, charismatic, and inspiring. Not all heroes have all eight traits, but most heroes have at least half of them.
With due respect to Allison and Geothals, let’s add visionary to this list. Digital Heroes look at a transaction or process and see the potential for a digital win. A win that pays off. And by paying off we mean the things we mentioned in our previous Digital Hero blog about profitability, revenue, and market valuation.
HOW: For the how, Digital Heroes take a couple of approaches.
These brave souls are quick to recognise the potential of technology. They think to themselves, “What if we could use X to solve Y?” And most often the “X” is an online tool that goes against the way things have “always been done.”
Moving your business’s review and approval processes over to DocuSign is a perfect example. Yes, paper may be working well, but these Digital Heroes insist things can be done so much better using technology. Agreements can be finalised in minutes rather than hours and costs can be reduced by cutting resource and manpower needs. You get the idea.
Below is a list of super-powerful ways you could easily transform the way you have always done your job.
- Digitising paper based processes for specific transactions like a sales order or contract signing.
- Business process improvement. Streamlining clunky workflows and get information flowing automatically from end to end through automation.
- Business transformation. Start running your entire business digitally, with the goal of improving your customer experience.
DocuSign ‘Digital Hero’ customers are achieving great things on all levels by transforming the way they think and do business, whether they are a CEO in a boardroom or an admin clerk in a data centre.
DocuSign is honouring these champions of change by publicising their successes. Keep an eye out over the next few months for local hero stories.
Could you be the next one? Visit our Digital Heroes introduction page to learn how to become a Digital Hero in 5 easy steps.
Read more about Allison/Goethals definition of heroes here.