By Brad Newton, vice president, Australia and New Zealand, DocuSign

Going paperless should be accessible to everyone. Our objective at DocuSign is to make our technology within easy reach of anyone who wishes to sign, send and receive documents electronically.

DocuSign’s Accessibility Support Feature empowers blind and visually impaired users to interact with all features of the  platform. Recently in San Francisco, the feature was used to register sight and vision impaired participants during Swim for Sight’s annual event.

I’ve done my best to outline the more technical aspects of the feature below:

How exactly does it work?

The accessibility support feature allows screen readers to provide an audio version of the documents in an envelope and the DocuSign tags. This feature has been tested with the NonVisual Desktop Access (NVDA©) open source screen reader. However, it has also been designed to work with most other screen readers. Recently, the DocuSign accessibility support feature was used to register sight and vision impaired participants during the Alcatraz Swim for Sight annual event, benefitting That Man May See and USCF Department of Ophthalmology.

To get started, the sender simply needs to:

  1. Specify the order the text and tags are read to the signer through the use of numbered reading zones on envelope documents.
  2. Use the web application to add tags.

While the process is entirely customizable, we recommend assigning just one tag to each reading zone.

Once the signer receives the document:  

  1. They will be asked if they would like the screen reader to read the documents and tags.
  2. The signer may then use the Tab key to move from one reading zone to another. The text and tags in a reading zone will be read to the signer.

Want to learn more?

Send an Envelope with Accessibility

Create a Template with Accessibility

Export Reading Zone Information