If you have multiple accounts associated with the same email address, you can merge them and log into both with one password. This is useful for many users who have a personal account and are added to a corporate account using the same email address.
After combining accounts, you can access and switch between all of your accounts with one login.
Note: To link the accounts, the email address for both accounts must be the same.
To merge your accounts, follow these steps:
- Log in to a DocuSign account, click your profile image, then click Preferences.
- Under Member Profile, click Merge Users.
Note: If Merge Users is not visible, click Names Available.
- Scroll to the desired account and click link.
- Enter the DocuSign password for that account, then click Submit.
The accounts are now linked.
Note: To switch between linked accounts, click your profile image, then click Switch Accounts.